solutions for bus, truck & heavy duty oems

Transform your aftersales services with trustworthy battery data

Be in full control of your after-sales service contracts with constant access to accurate and reliable battery health information. Fulfil your performance promises to customers and de-risk high-stakes internal decisions based on trustworthy battery data.

Illustration of the state of health of a battery

Manage your aftersales service contracts with full confidence

Get reliable, accurate and continuous insights into battery health at all times and always up-to-date.

Access all of the relevant battery KPIs to fulfil quality and performance promises to your customers. Streamline customer conversations and become a trusted partner for them.

Fully embed TWAICE Analytics into your software environment of choice to integrate your after-sales processes directly into your workflow.
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Our guarantee
Mean absolute error of <2% SoH
Backed by MunichRe

Accurate insights

Scaling a fleet of battery-powered vehicles creates challenges for OEMs, especially in after-sales. Learn how core challenges caused by battery aging affect aftersales departments across the industry, and how battery analytics can help OEMs overcome these challenges.

TWAICE graphic showing State of Charge utilization rate
data-driven AFTER-SALES PROCESS

Unleash the full potential of batteries for your customers


By demonstrating competence through continuous transparency into battery aging and helping customers ensure reliable services, OEMs can fulfill customers' needs and maintain a healthy client relationship.

✓ Reduce large-scale testing to save time & costs
✓ Swap batteries at the right time
✓ Improve client relations demonstrating competence & transparency
✓ Streamline warranty discussions

Improved customer service

Access the relevant data to provide your customers so they avoid downtime, breakdowns and safety incidents. Know precisely when to swap batteries.

Features & insights

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Safety alerts

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Cost transparency

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Residual value estimations

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Easy SaaS implentation with any customer system

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Real-time operational KPIs

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Degradation insights

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State of health determination & prediction

Battery Warranty Management

Avoid complex warranty discussions by accessing warranty data in one place.

Features & insights

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Warranty status dashboard

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Warranty contract database

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Automated warranty reports

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Critical condition alerting

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Warranty impact prediction

Tactical Intelligence

Access continuous SoH information through the TWAICE cloud across your customers' vehicle fleets. Make informed decisions and gain detailed insights while also reducing costs for both you and your customers.

Features & insights

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Performance

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State of Health (SoH)

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Safety

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Range

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Residual value

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Lifespan

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Interdependencies

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Aging & Lifetime

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Electrical behavior

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Thermal behavior

Incident detection

Ensure vehicle safety by monitoring and predicting battery performance

Efficient charging

Detect the most suitable approach that aligns with your operational limitations

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Insured SoH accuracy

Keep your battery health fully under control, covered by leading insurance companies

Streamlined Warranty Management

Significantly lower maintenance costs and keep customers' vehicles running smoothly

Lifetime extension

Optimize battery usage for fleet efficiency, costs saving and reducing environmental impact reduction

Words from our partners

"The battery health information provided by the TWAICE software is exactly what we want to offer our customers. TWAICE’s proven results in the field gave them the edge over alternatives.”

Kristian Winge
CEO, Sycada
Smart Battery Management
Optimize battery operations with actionable insights
Real-Time Updates
Our monitoring technology provides battery's health, safety, and remaining useful life updates
Investments with Confidence
Makeinformed choices from battery’s performance insights
Platform Services

The TWAICE platform impact

Integrate TWAICE battery insights into your internal and external digital ecosystem and unleash their full power.

Empower your developers with a Developer Enablement Kit and unlimited API Access.

Empower your customers by boosting time-to-market of battery insights, increasing the value you provide to fleet operators. Build new revenue streams for new ways to support your customers.

gaining unprecedented insights
Alexander Kupfer Battery Lifecycle at Audi
Alexander Kupfer
Battery Lifecycle - Audi
“TWAICE’s battery analytics software enables us to go deep with the analyses of our batteries. That means we can concentrate on optimizing their performance.”
covering the entire value chain
Gina Aquilano
Gina Aquilano
Senior Director of Advanced Technology - Analog Devices
“TWAICE is naturally a good fit with their deep understanding of batteries, combined with their machine learning and software expertise. We are excited about this partnership to deliver battery health insights across the lifecycle."
Developing new markets
Christoph Landgrebe
Christoph Landgrebe
Partner – Bearing Point
“Together with our partner TWAICE, we support our customers with predictive battery analytics across the entire value chain to improve the state of health and reduce costs.”
Developing new markets
Christoph Landgrebe
Christoph Landgrebe
Partner – Bearing Point
“Together with our partner TWAICE, we support our customers with predictive battery analytics across the entire value chain to improve the state of health and reduce costs.”
covering the entire value chain
Gina Aquilano
Gina Aquilano
Senior Director of Advanced Technology - Analog Devices
“TWAICE is naturally a good fit with their deep understanding of batteries, combined with their machine learning and software expertise.  We are excited about this partnership to deliver battery health insights across the lifecycle."
gaining unprecedented insights
Alexander Kupfer Battery Lifecycle at Audi
Alexander Kupfer
Battery Lifecycle - Audi
“TWAICE’s battery analytics software enables us to go deep with the analyses of our batteries. That means we can concentrate on optimizing their performance.”W
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Our industry-leading analytics is why OEMs are thinking differently about batteries